Government agencies have been tasked with lifting their productivity and performance, whilst their budgets continue to be decreased. This has placed increased pressure on Senior executives as they have been tasked to improve efficiency gains. One challenge to achieving this is the reported 60% of time spent simply managing the ballooning volumes of correspondence and parliamentary activity.

Could reducing just this one overhead unlock new opportunities?

This Insight Paper delivers practical insights into how through applying a set of proven best practice principles, your agency can interject efficiency, quality, transparency and collaboration into your correspondence process to deliver quantifiable benefits to your agency.