Deliver a quality health care system and improved health outcomes - now, and for tomorrow’s generation.
A strong, reliable healthcare system is the key to delivering quality healthcare and improving health outcomes. Regulators play a critical role in this delivery by ensuring service providers and products are safe, follow ethical guidelines, and put patient health first.
Objective RegWorks is a specialist SaaS solution to help regulators manage and improve the delivery of quality healthcare services. Designed around citizen’s expectations and the way your teams work, Objective RegWorks provides a streamlined, end-to-end experience that helps promote better health outcomes.
Provide online access for industry and the general public to submit applications, product notifications and enquiries via the interactive customer portal. Information feeds directly into existing systems and creates automatic workflows.
Streamline interaction with the public via a single solution. Customers can check the status of their enquiry or application through an easy to use, secure interface.
Authenticated access from any location via a mobile app allows officers to digitally capture information and attach evidence in the field while carrying out audits, inspections or investigations. Officers can use real-time information to enable quick, informed decisions.
Manage the end-to-end regulatory and compliance functions within the one system. Track, manage and report on complaints, incidents, investigations, inspections, education and enforcement activities.
Design services around what the public needs and how your people work. Consistently assess performance and easily adjust processes to gain efficiencies and productivity.
Respond to high profile mandates, changing legislation, and meet implementation deadlines with a flexible no-code or low-code solution that aligns to your requirements.
Manage workloads to achieve mandated response times, using automated workflows to assign work, set due date reminders, communicate with customers.
Monitor performance with access to real-time reporting within minutes, providing full visibility on the status of all activities. Use insights to respond swiftly and proactively engage with industry.
Ensure consistent, risk-based decision-making with built-in risk features including risk identification, analysis, actions and decisions. Visual risk representation helps users apply controls and take appropriate action.
Leverage a full view of all contact and compliance history such as previous or current application, enquiries or investigations to help guide decision-making.
Offer a customer-centric digital experience with direct data capture feeding directly into existing systems, creating automatic workflows.
Enable officers the capability to capture information in the field, with automatic uploading for later reviewing and retrieval.
Monitor performance using real-time information captured within a single view for operational, management and KPI dashboards.
Improve response times by streamlining time-consuming tasks, implementing efficient workflows, and automated document generation.
Readily integrate with internal enterprise systems, with the option to integrate with external parties to securely share data.
Create a single source of reliable, accurate information to drive transparent, consistent decisions. Accessible in the office and on the field.
Objective RegWorks offers a powerful solution to drive better client and carer outcomes; and to help us meet complex legislative requirements across our 14 business lines of service. It requires minimal staff training, is easy to use, and configured in a way to help our staff complete the required processes.
Danny Bosevski
Manager IT and Communications, CareSouth
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